The Public Service Renewal Story of FINTRAC Continues

The Public Service Renewal Story of FINTRAC Continues (Transcript)

The Public Service Renewal Story of FINTRAC Continues

Since our last report we have been busy…

Delivering results for Canadians…

We increased examinations of the real estate sector by more than 33 percent over the past year, as part of our risk-based compliance approach.

We joined police, national security partners and the major banks in a unique public-private partnership to help combat human trafficking.

Police forces across Canada recognized our contributions to important investigations related to money laundering and terrorism financing. These investigations were often linked to drug trafficking, firearms, fraud and other criminal offences.

Defining a new vision…

To be the leader in the exploitation of financial intelligence

Pursuing new strategic objectives…

  1. Maximize the potential of our people
  2. Strengthen and expand our partnerships
  3. Leverage our expertise to anticipate and address future challenges

Our new strategic direction aligns with the Blueprint 2020 vision and we are proud to…Live It! Own It! Share It!

We live it by…

Attracting and retaining a diverse and talented workforce

We have a well-balanced age distribution.

Age Distribution as of March 31, 2016 (bar graph)

  • Under 30 – 16%
  • 30-39 – 34%
  • 40-49 – 35%
  • 50+ – 15%

We continue to maintain a representative workforce with no significant gaps.

Employment Equity Representation as of March 31, 2016 (bar graph)

  • Women: FINTRAC Employees – 53.2%; Canadian Workforce Availability – 47.2%
  • Visible Minorities: FINTRAC Employees – 19.1%; Canadian Workforce Availability – 20.9%
  • Persons with Disabilities: FINTRAC Employees – 3.5%; Canadian Workforce Availability – 4.1%
  • Aboriginal Peoples: FINTRAC Employees – 2.2%; Canadian Workforce Availability – 1.9%

59% of our occupied positions are identified as bilingual, and as of May 2016 all employees in these positions met their bilingual requirements.

In addition, our employees collectively boast capacity in more than 30 languages, including Mandarin, Spanish, Arabic and Russian.

Approximately 94% of employees have completed at least one post-secondary degree, diploma or certificate program.

The disciplines are broad and include business, economics, computer science, law, engineering, criminology, psychology, and political science.

“I am honoured not only by this nomination and award, but that I am fortunate enough to work amongst the most dedicated, dynamic and innovative people I could have ever imagined.”
–Yuklin, 2016 Leadership Award Recipient

Fostering a healthy and respectful workplace

Resources and activities that support employee physical and mental health are organized during Healthy Workplace Month and promoted online throughout the year.

Respect in the Workplace is one of four themes addressed by our 2014 Public Service Employee Survey Action Plan.

All managers and team leaders will hold values and ethics discussions with employees this year as part of their standard performance agreement commitments.

Practical training will be provided to all employees to clarify the processes and resources available through the Policy on the Prevention and Resolution of Conflict and Harassment.

“We work well as a team because we respect, trust and care for each other. We are not driven by our own personal success, but rather the team’s overall success.”
–Foreign Money Services Businesses Project Team, 2016 Teamwork Award Recipients

We own it by…

Developing innovative solutions to grow talent from within

The FINTRAC 101 and Best of EXCO series enable employees learn more about our business, priorities and governance.

The FINTRAC Exchange internal assignment program promotes collaboration, capacity building, leadership development, and employee retention.

The FINTRAC Skills Bank empowers employees to showcase the diversity of their talents and assists management in capitalizing on these skills as new or uncommon needs arise.

The Financial Intelligence Operations and Compliance Training Programs deepen our employees’ highly specialized expertise.

“The program has given me a tremendous opportunity to attain skills/experience in an area that otherwise would have been difficult to obtain.”
–Mike, FINTRAC Exchange Program Participant

Learning from the best practices of others

Our Take Me with You program was inspired by similar programs at Natural Resources Canada and Health Canada.

The Embarking on the Dialogue: Voicing our Values train-the-trainer materials developed by Fisheries and Oceans Canada and the Canadian Transportation Agency were integrated into our approach.

“As a proud FINTRAC employee who loves working for the Centre, these types of experiences help fuel my passion for the work that we do and the results we produce for Canadians.”
–Matthew, Take Me with You Participant

We share it…

These and other strategies are described in our new Strategic Human Resources Plan

It’s unlike any HR plan you have ever seen…

  • It was developed collaboratively and brings together all the priorities and key initiatives of the Centre in a single story.
  • It takes a business-first approach, pairing people management strategies with the opportunities and challenges facing our operations.
  • It’s written with employees and managers in mind and features recurring themes such as collaboration, innovation and excellence.

We see its broader possibilities and value to others and are proud to share it as part of this report.

Expectations for FINTRAC and the Public Service have never been higher. We will rise to the occasion together through collaboration, innovation and a commitment to excellence in maximizing our collective potential.

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